Experience Architecture Audit

Service Description

What You’ll Get in Your Experience Architecture Audit • A Systems & Experience Audit That Goes Beyond the Surface We’ll review your onboarding flow, instructor tools, and class delivery systems—so your product actually delivers on the promise your brand is making. • Clarity on Where the Experience Is Breaking Down From the front desk to the final stretch, we’ll uncover where things feel disjointed or inconsistent—and what to shift to rebuild trust and flow. • Insight That Helps Your Instructors Embody the Brand We’ll highlight where team training and communication could better support your vision—so clients feel your brand, no matter who’s on the mic. • Feedback That Strengthens Every Step of the Client Journey You’ll get practical, high-impact recommendations to align the energy of your studio with how it shows up in every class and interaction. • A Smarter Way to Scale Without Diluting the Magic As you grow, we’ll show you how to keep quality high, instructors aligned, and the vibe consistent—without micromanaging every detail. • A Roadmap to Experience-Driven Retention You’ll leave with clear next steps to increase loyalty, boost word-of-mouth, and turn your classes into the reason people stay. Cancellation & Rescheduling Policy We get it—life happens. If you need to cancel, please do so at least 24 hours in advance so we can offer your spot to someone on our waitlist. • First-time late cancellations will be invited to reschedule. • No-shows and repeat late cancellations may require re-payment to rebook. This helps us protect time and energy for everyone we serve. Thanks for your understanding—and for honoring the process you’ve committed to.